How to Choose a Real Estate Agent in Montreal (2026): 8 Things To Check

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You wouldn’t hand $500,000 to a financial advisor simply because a friend told you they were a good guy. So why do so many homeowners choose a realtor based solely on a friend’s recommendation?

Recent data further adds to this. It is now known that the gap between an average agent and a top performer can exceed $55,000 on a typical home sale. That’s money you lose by working with the wrong agent.

The problem is that referrals tell you who your friends liked. They don’t tell you who gets the best results.

However, in this article, we will present you with a new methodology for choosing a real-estate agent—one based on objective data, historical performance, local expertise, and verified reviews.

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What to consider when choosing a realtor

Below are 8 things that you should check when choosing a realtor.

  1. License & training certificates
  2. Relevant experience
  3. Local market knowledge
  4. Proven performance
  5. Verified reviews

1. License & Training certificates

In Québec, realtors must take a basic training program on how to buy and sell property (either residential or commercial) and pass the OACIQ certification examination. Once they have done this, the realtor must then apply for a real estate broker licence and, once issued, is able to represent clients in real estate brokerage transactions.

The basic training program covers the knowledge and skills required to complete a real-estate transaction. This includes real-estate law, property valuations, local construction methodologies, and real-estate contracts. However, realtors must also keep their knowledge up to date through continuing education. These courses cover topics such as changes in real-estate law, professional responsibilities, contract drafting, privacy protection, market trends, and complex transaction scenarios.

The OACIQ may also require a realtor to complete additional training as part of a disciplinary or compliance process.

When choosing a realtor, you should at a minimum, verify that your realtor holds a valid realtor licence and look at what additional training they have done. While courses do not replace experience, they can indicate areas of specialization or professional development, such as condominiums, first-time buyers, contract drafting, financing, or complex transactions.

ℹ️ Note

Since 2012, the OACIQ has published convictions related to illegal real estate brokerage, including individuals who carried out brokerage activities without holding a valid licence.

Verifying that a broker is properly licensed takes only a few seconds and doesn’t require contacting them directly. Simply search for their name in Immovision Agent Finder to view their licence status, professional background, continuing education history, and other publicly available information.

2. Relevant experience

The basic training provides foundational knowledge, but it cannot substitute for the experience and professional judgment developed through years of practice. For instance, a realtor might learn that on the West Island of Montreal, there are many homes built pre-1990s that still contain asbestos in their insulation. However, unless the agent has seen vermiculite in a real-world setting, they might still fail to recognize it. The same applies to zoning laws, local regulations, and other local market dynamics.

In short, buying and selling residential or commercial property is complex. This is why many realtors specialize in a particular property type and geographic area. For example, selling a duplex in Verdun, Montreal involves different considerations than selling a condo in Griffintown. As such, it is best to work with someone who regularly handles properties similar to yours in terms of location, property type, and price range.

The easiest way to find the right professional is to use an our new Agent Finder technology. You simply enter what you are looking for, and the system generates a list of top-rated agents in your area based on their historical transaction, trainings, and disciplinary record. You can also view an example of this below.

Alternatively, you can use a platform like Centris to search for properties in your area and identify which realtors are actively listing them. This allows you to see a list of who is currently active. You can then review their years of experience, and evaluate other relevant their historical transactions to make a decision.

Immovision Agent Finder - An AI Realtor Search
Immovision Agent Finder – An AI Realtor Search

3. Local market knowledge

As you have probably already noticed, you need to work with a realtor with local market knowledge.

The value of two otherwise identical properties can vary significantly between streets. This is due to factors such as new infrastructure, proximity to transport links, zoning regulations, planned developments, and many other local influences.

Local expertise also matters because construction methods and materials can vary by region and era. For example, if you’re looking at a home in Brossard built in the 1970s, an experienced local agent will understand issues such as aluminum wiring and how this can effect property value. By contrast, an agent working primarily on the West Island may be more familiar with region-specific concerns such as pyrite contamination risks and how they can impact certain homes.

Finally, property valuations across different regions shift frequently in response to broader market conditions. Therefore to get up-to-date local insights essential for accurate pricing you need to work with a local expert.

4. Proven performance

Local experience is important, but so are skills such as the ability to negotiate, to select the right pricing strategy for the property, marketing, and home staging. These skills often reveal themselves in the realtors performance history. You can tell a realtor who consistently comes out on top in a negotiation by checking their sale-to-list ratio compared to the rest of the market, and you will find agents who are able to sell faster than others by looking at their average days on market.

These stats will tell you if the agent can demonstrate high performance relative to their peers consistently over a large number of transactions.

5. Verified reviews

Online reviews can provide valuable insight into an agent’s strengths and weaknesses.

However, don’t focus solely on star ratings. Look for reviews from clients with similar goals, budgets, and property types. The most useful reviews explain what the agent did well and the results they achieved.

6. Professional network

Real estate transactions involve more than just buyers and sellers.

The best agents have established relationships with mortgage brokers, inspectors, contractors, lawyers, photographers, and other professionals who can help solve problems and keep transactions moving smoothly.

7. Communication style

Buying or selling a home can be stressful.

Choose an agent who communicates clearly, responds promptly, and keeps you informed throughout the process. Even highly skilled agents can be difficult to work with if their communication style doesn’t match your expectations.

8. Disciplinary history

Before hiring an agent, it’s worth checking whether they have been subject to disciplinary actions or ethics violations.

While a single complaint may not be cause for concern, a pattern of sanctions, fines, or professional misconduct should be taken seriously. Trust is an essential part of any real estate transaction.

Looking to find a realtor in Montreal?

We have developed a free Broker Matching Service that combines human insight with Artificial Intelligence and big data processing. This solution allows you to create a shortlist of local realtors who specialize in your project.

How to choose a realtor in Montreal as a buyer

When choosing a realtor as a buyer, in Montreal, you need to consider the following things:

Let’s break down each of these points now.

Experience in your type of property

There are 7 main categories of residential property in Montreal. Inside of each category, there are different types of property. These are shown in the diagram below.

Different Types of House In Quebec
The main 7 types of house In Montreal.

There are also other types of properties: Land, Commercial, recreational and mixed-use properties.

As a buyer, you need to make sure that your realtor has recent experience in the particular type of property that you are looking to buy. If you are not sure what type you can afford to buy, or would realistically like to buy, then it is important to choose an experienced realtor with a strong breadth of experience.

In addition, licensed agents participate in continuous training throughout their career. These trainings ensures that the broker keeps their knowledge, skills, and regulatory compliance up to date. You are able to review broker profiles on the OACIQ website. These profiles include a list of the trainings that any broker has taken, or is in the process of taking. An example is shown below

Example of a brokers profile on the OACIQ website
Example of a brokers profile on the OACIQ website. Each profile has a section that explains what the brokers in progress and completed trainings are.

Knowledge of your local area

Realtors should have knowledge of your local area. For instance, if you are buying in Montreal, then the broker should have knowledge of the particular area in Montreal that you are interested in buying in. For example, if you want to buy in Le Sud-Ouest Montreal vs the West Island, then you should choose an agent who is knowledgable of Le Sud-Ouest.

There are several reasons for this, but what is boils down to is that local markets all behave very differently. For instance, in 2008, Griffintown, in the South West borough of Montreal saw an explosion in investment from the city. Realtors standing on the front lines were able to advise their clients that this represented the perfect moment to buy in the area.

On websites like Centris.ca or Realtor.ca, realtors set the areas that they consider themselves active in. This means that 99% of the realtors in Montreal say they are active right across Montreal. However, in reality, most of these relators have not completed a transaction in the last 12 months in most of their “active neighbourhoods”. As such, you should avoid these realtors.

One way to find a list of active brokers is to check out what listings are available in your area. If you click on the listings, you will see the listing broker. You can then make a shortlist of these brokers and reach out to them.

We have developed a free tool that allows you to find which brokers are active in your neighbourhood. Simply enter your address and we will return a list of active brokers in the area.

Link here.

Strong performance stats

You should aim to choose a real-estate agent who can demonstrate strong performance stats in your local market. The main statistic you want to check is the sale-to-list ratio (on properties bought like the type you want to buy). This metric tells you how effectively the realtor negotiated the purchase price relative to the listing price. You can tell a lot about a broker from this metric, especially when you compare it to the market’s average sale-to-list ratio at the time of the transaction.

Erin Wheeler, a reputable broker in New York with more than 18 years of experience puts it like this. “If the agent doesn’t have a good list-to-sale ratio, you probably shouldn’t be working with them.”

You will also want to check the number of transactions completed by the broker and their years of experience. Both of these can be clear indicators as to the quality of the broker.

Good, verified reviews

It is absolutely essential that you check the credentials of the broker you are going to work with. This can be done on the OACIQ website using their find a broker tool. However, beyond checking for the obvious things, you also want to check their online reviews. Here, most people will stick the name of their broker in Google and do a basic background check on the realtor.

However, this is not always a fool proof strategy since, realtors can present misleading reviews about themselves. In some (admittedly rare) cases, brokers will actually attempt to conceal negative information about themselves. They can do this by changing their name, removing or disputing negative reviews, selectively highlighting only positive transactions, or pressuring clients to leave favorable feedback.

At Immovision, we have a process for verifying broker reviews. You can use this tool to background check your realtor before working with them.

Professional network

The best brokers have a professional network of people who they have worked with in the past. This could be other realtors who might be able to help on parts of the deal where your realtor is less knowledgable. However, it could also include mortgage brokers, home inspectors, notaries, contractors, or other local professionals who play a role in real estate transactions. This can be very helpful, because it can make the transaction smoother however, there are a few things to be aware of here.

First, the OACIQ places rules around how introductions are made. For instance, the broker is allowed to refer home inspectors however, they must present at least two options for you to choose from. Second, there is no rule to prohibit brokers earning a referral fee on the introductions that they make. This means that their advice may not be entirely impartial. As such, it’s a good idea to consider your realtor’s recommendations while also doing your own research to ensure you’re making the best choice.

Effective communication

Effective communication means that when you speak to your broker he or she understands what you mean. And, when the realtors speaks to you, you can understand what they mean.

Buying a property is a very emotional experience. If you struggle to understand what your broker is saying or, if they are not able to understand you, this can lead to a very strained relationship. Whilst it is easy to get dazzled by a broker who uses a lot of industry specific language, the true mark of a good communicator is that they are able to quickly make themselves understood. As such, watch out for brokers who are unable to break down complex topics into something easy to understand.

Personal comfort

It is important to feel comfortable with your realtor. As we said earlier, buying a home is a highly emotional experience. You will need to express your ambitions around home ownership to your realtor. This is not always easy to do. Furthermore, if you are buying with a partner, there may be points in the transaction where you don’t agree on something. It is the realtors job to explain the facts to you and remain as objective whilst factoring what they know about the market and your personal situation.

However, you should not feel like the agent is pushing you down a path that is better for them and, you should feel comfortable speaking openly with your realtor. If either of these isn’t true, the relationship may not be the right fit.

Being comfortable with someone is, at least partly, an emotional decision. Therefore, when making a decision about who you feel comfortable with, you need to weigh your gut instincts against the facts. A realtor who you really like personally, but does’t have the correct experience is not the right choice. However a realtor who you are impartial to, but does have the track record could work out.

Red flags

On the broker profiles publish on the OACIQ website, you are able to see if a broker has any disciplinary records. Below is an example of what this looks like. We have anonymized the brokers face and name for privacy purposes.

Example of Broker with Disciplinary Notice
Example of Broker Profile with disciplinary notices on the OACIQ Website.

If you are speaking with a broker and it shows up that they have a disciplinary record, you should not discount them immediately. However, you should ask them about it and make sure that you are satisfied with the result of your questions. Also, in a case like this, you should try extra hard not to be persuaded by any emotional sales tactics that the broker may deploy.

How to choose a realtor in Montreal as a seller

When choosing a realtor as a seller, in Montreal, you need to consider the following things:

Local experience selling your type of property

There are 7 main categories of property in Montreal. Each of these has sub-categories that are explained in the diagram below.

Different Types of House In Quebec
The main 7 types of house In Montreal.

In addition to properties being of different types, some properties are also older and some are newer. The age of a property often indicates that they were built with different types of construction materials (for copper vs aluminum wiring). Age can also indicate different construction methods used in their development (for example block foundations vs poured concrete foundations).

When choosing a real-estate agent to sell your property, it is important that the agent has recent experience selling your type of property. This is because, the type of property that you have will inform your listing strategy. For instance, a broker may advise the seller of an older freehold townhouse in central Montreal to list the property during the summer months, when demand is at its peak. By contrast, an older detached home in the Eastern Townships might be better listed in the fall, when buyers are actively searching for year-round or secondary residences in that area.

Inexperienced relators will not be able to provide this level of guidance. This can increase the likelihood of selling your house for less than it is worth.

Strong selling stats

Selling brokers are typically judged on the following stats:

  • Sale-to-list ratio – Shows how close the final selling price was to the listing price. A higher ratio suggests stronger pricing strategy and negotiation.
  • Average DOM & CDOM – Days on Market (DOM) and Cumulative Days on Market (CDOM) indicate how long a property takes to sell. A lower numbers often reflect better marketing, pricing, and buyer targeting.
  • Number of transactions – Reflects the broker’s activity level and experience. More completed sales generally indicate consistent performance and market familiarity.
  • Years of experience – Gives context to their expertise, judgement, and ability to navigate different market conditions.

Both the Sale-to-list ratio and average DOM & CDOM need to be looked at in relation to the rest of the market at the time when the transactions were recorded. For instance, a broker who has a high sale-to-list ratio and low DOM when demand is high is not as impressive as one who is able to achieve the same result in a slow market. Therefore, you need to understand these two figures in context.

Comparative Market Analysis (CMA)

An experienced realtor should be able to provide a comparative market analysis (CMA) to determine the best price for your property. They should have a strategic approach to pricing that considers market conditions (for instance, if you are in a buyers or sellers market), recent sales, and the unique features of your home.

Reputation and references

A listing agents reputation is very important. A listing agent’s reputation is very important because it reflects their professionalism and reliability. You will be able to assess the broker in part through their online reviews. Realtors who consistently oversell themselves will end up with 3* and 4* reviews for their work over time.

Reputation is also important when generating potential buyers for your home. For instance, buyer brokers will often warn their clients to avoid agents known for being sloppy with paperwork, dishonest, or unfair negotiators. This is because buyers and their agents are reluctant to engage with someone they do not fully trust; if concerns arise about a broker’s transparency or accuracy in presenting a property, it can slow negotiations or even jeopardize the sale.

Availability to resources

A listing agent has one objective. Sell your house at a price higher than the comparable properties in your local market. To do this, they will need to enlist the support of experiences photographers, stagers, pre-listing inspectors and anyone else who can facilitate the sale of your property. Therefore, you should ask the realtor about his or her professional network and ask to see some examples of their past work.

In addition to this the listing broker will also need to demonstrate that the have availability to work on your project. You should ask them how many open houses are they willing to attend and will the agent be directly involved, or will it be a member of their team that does the work. Whilst it is totally fine for the agent to enlist professionals to support them with general marketing activities, the agent themselves should know how to market and sell your home.

Strong negotiation skills

The best negotiators consistently achieve strong outcomes. In real estate, both seller and buyer agents can fall into common traps. For example, junior listing agents sometimes discuss contract terms before a promise to purchase is signed, wasting time since the buyer hasn’t committed. Negotiating too early can let the buyer walk away, leaving the seller with no real progress and the agent focused on hypothetical scenarios instead of a concrete deal. Similar pitfalls exist for both listing and buyer agents.

To assess a broker’s negotiation skills before signing a contract, consider asking how they handle questions such as:

  • “How would you respond if a buyer asked if we had received any interest in the property yet?”
  • “How would you respond if multiple offers come in simultaneously?”

A good agent will answer in a way that creates buyer urgency, whilst remaining honest in their response.

Clear communication

When you first meet a listing agent, their role is to listen to what you as a seller want. They then need to devise a plan to get you what you want or, if what you want is not possible, they need to clearly explain why. If the agent cannot fully understand what you want or if they cannot explain their plan in a way that you can understand, then this represents a communication challenge between you and the realtor.

A good communicator can find a way to communicate with anyone. However, bad communicators can only communicate well with people who think the same way as them. As such, if you cannot understand what the agent is saying, then it probably means this is not the right agent for you.

Warning signs and personal comfort

In recent years, scientists have revealed that the vast majority of our decision making is instinctive. Years of evolution have honed our abilities to sense danger way before the logical side of our brain is able to figure out why. As such, you should definitely listen to your gut when looking to find a realtor. This is especially the case given how much information you will need to share about your current situation with the listing agent. We would definately advise against working with any real-estate agent who makes you feel uncomfortable.

By contrast, some agents will make you feel relaxed. Communication will be easy and you find yourself leaning towards them. At this point you need to be very careful not to bypass any warning signs just because you like the agent. For instance, some realtors who make a lot of transactions, also have received disciplinary actions for unethical behavior. This kind of information can be see if you search for the relevant broker profile on the OACIQ website.

As a good rule of thumb, you it is better to work with an agent who is direct in their communication style, gives you the space to make decisions, and is transparent with you about any challenges they foresee in working together.

How to spot bad realtors

Whilst we all want to work with the best realtor in Montreal. The truth is that most of us are going to work with someone in the middle of the market. And this is fine. Middle of the market is good. It gets the job done.

A few of us will be lucky enough to work with exceptional brokers. However, a few of us will also be exceptionally unlucky and end up working with very bad brokers. There are two governing frameworks that attempt to mitigate these risks. These are the Real Estate Brokerage Act and the OACIQ Code of Ethics. These documents explicitly outline things that brokers are not allowed to do when trying to win a client. These include:

  1. Make false, misleading, or unverifiable claims
    Example: A broker says, “I sell every property for 15% over asking,” but cannot provide any data to support the claim.
  2. Pressure or manipulate a seller into signing a brokerage contract
    Example: A broker refuses to leave a homeowner’s kitchen until they sign “just to get the paperwork started.”
  3. Claim to have buyers lined up when they don’t
    Example: A broker tells a seller, “I have three qualified buyers ready to make an offer today,” even though no such buyers exist.
  4. Offer illegal incentives
    Example: A broker offers a seller cash “under the table” if they sign an exclusive contract.
  5. Bad-mouth or smear competing brokers
    Example: A broker claims, “Don’t hire Linda. She is terrible at her job”.
  6. Guarantee a sale price or sale timeframe in a misleading way
    Example: A broker promises, “I guarantee your condo will sell in 7 days for at least $750,000,” despite knowing the market cannot support that number.
  7. Hide conflicts of interest
    Example: A broker recommends a home inspector who secretly pays them a referral fee, without disclosing the relationship.
  8. Misrepresent their identity or professional status
    Example: A person claims to be a licensed real-estate broker when they have no licence.
  9. Discriminate against potential clients
    Example: A broker refuses to represent a buyer because of their ethnic background or family status.
  10. Solicit in prohibited ways
    Example: A broker goes door-to-door in a building with a “No Soliciting” rule, despite being told the syndicate prohibits it.

Final remarks

Whilst it is incredibly hard to find a realtor in Montreal, this article should have given you some ideas on how to do this.

The first step is to make a list of active brokers in your neighbourhood, narrow it down to those with the strongest performance metrics, and then schedule interviews with a handful of the top candidates.

After you have found a list of realtors that you think will be a good fit for your project, the next step is to actually choose one. To do this, you will need to set up broker interviews. When you do this, you will speak with the agent to confirm that they are a good fit for your project. Your decision on which realtor to choose should be based on a balance of emotion and logical reasoning.

At Immovision, we have created a suite of tools to help you find the best realtor in Montreal, for your project. This involves a four step process that involves:

  1. Finding the active brokers in your neighbourhood;
  2. Running an advanced human in the loop AI, that checks past performance, verified reviews, and local expertise of each broker;
  3. Generating a report on the best relators in your neighbourhood for you to review;
  4. Preparing you for your broker interviews.

This solution is completely free (for the time being) and you can access it at the following link. Immovision Broker Matching Service.

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